Experienced Team

Our Experienced Team

casey reynolds

Robert “Casey” Reynolds

President and CEO
36 years experience

Casey has been a business owner in the residential home improvement industry for over 36 years. He got his start in the painting industry as the owner of Reynolds Painting and Refinishing. He also owned a real estate company remodeling entire houses from top to bottom. This experience led him to segue into the full service Design/ Build company which is today Pittsburgh’s Best Remodeling . Casey graduated from Duquesne University with a Bachelor of Science Degree in Business Administration majoring in Management. He and his wife Lynn have been married over 33 years. He enjoys reading biographies and is also active in his church where he has attended for over 35 years.

Lynn Reynolds

Marketing Director
36 years experience

Lynn has worked over 36 years in the residential home service industry in customer relations and marketing. She graduated from Duquesne University with a Bachelor of Science Degree in Business Administration majoring in Marketing. Lynn and Casey have been married for over 33 years. On her off time, she enjoys writing books and spending time with Casey and her beloved golden retriever Rocky and their 4 rescue cats.

Sue Sonafelt

Production Manager
40 years experience

Sue has over 40 years of management experience. She was a District Manager and Trainer of 20 Burger King’s with hundreds of employees for over 20 years. She received several awards including Manager of the Year and Top Restaurant Performer.

When not working, she volunteers at her church as a Sunday school teacher and grief counselor. She also enjoys spending time with her family especially her beloved grandson Max.

Bethanne Richards

Client Relations Specialist
19 years experience

Bethanne has been in customer relations and management for over 19 years. She started in the service industry where she learned customer service skills and attention to detail. On her off time, she enjoys spending time with her daughter and husband swimming and camping.

Grace Josephs

Assistant to the President
25 years experience

Grace has over 25 years of experience in customer relations. Prior to Pittsburgh’s Best Remodeling she worked in the banking industry as a teller, quickly moved up to a Management position, and found her passion in the Customer Relations field. All of this has helped her to assist Casey to solve client problems. When Grace is not working, she enjoys traveling with her husband, volunteering at her church, and spending time with her three grandchildren.